ProRestore (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (waterdamagerestorationgarland.org) or use our emergency restoration services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, property address, email address, and telephone number, which you voluntarily give to us when you fill out our contact forms, request a free assessment, or call our dispatch line.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Dispatch emergency mitigation teams to your property.
Communicate with you regarding your restoration project or estimate.
Coordinate with your homeowners or commercial property insurance provider (with your explicit consent).
Improve our website layout, localized service pages, and overall user experience.
Respond to customer service requests and support needs.
We fiercely protect your data. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information we have collected about you in certain situations:
Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, such as website hosting (e.g., WordPress), data analysis (e.g., Google Analytics), and customer relationship management (CRM) software.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can manage your cookie preferences at any time using the Cookie Consent banner located on our website. Turning off certain cookies may affect the functionality of the site.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
If you have questions or comments about this Privacy Policy, please contact us at:
ProRestore Water Damage Restoration
Address: 2401-2451 Forest Ln Garland, TX 75042
Phone: (972) 496-2700
Email: contact@waterdamagerestorationgarland.org
